Complaints & Feedback

Flair International aims to offer a fair and professional service to all customers. If you are unhappy with a service that we provide, we want to know. Your compliments and complaints provide us with information to help improve the quality of our services.

Our Compliments and Complaints Policy ensures that all compliments, complaints and suggestions are adhered to in a consistent way and that we address them appropriately.

Note: The policy is not intended to cover decisions on applications made by the Missions.

How can I make a compliment, complaint or suggestion?

You can provide feedback (a compliment, complaint or suggestion) about any aspect of the services provided by us in the following ways.

  • Email to: visa@flair.com.pk
  • Write to: Flair Visa Express Office 9, Block E, 2nd Floor, F-6 Markaz, Islamabad
  • Call at: +92 51 2601658-9
Contact

Flair International (Pvt.) Ltd
Office 9, Block E, 2nd Floor, F-6 Markaz, Islamabad